Delete your Beyond 11 account

In the app

• Open the Beyond 11 app and sign in.
• Open Profile and choose Delete account.
• Enter the code we send to your mobile number. Your account is deleted straight away.

If you cannot use the app

Write to beyond11official@gmail.com from any address and give the mobile number of the account. We will call or message that number to make sure the request is yours, then delete the account within 7 days. If you have a paid booking still to come, we cancel it first and refund everything you paid.

What is deleted, and what is kept

• Deleted: your mobile number, your logins on every device, and your payment screenshots. Your name is replaced by "Deleted player" on teams and scorecards.
• Kept: scorecards (without your name), and booking and payment records without your name and number, for as long as the law requires for accounts and tax.
• Kept for a short time: an invitation a team sent to your number that you had not answered, or a team's block on adding you again, stays unusable for at most 30 days and is then erased. Login code requests (time and IP address) are erased after 7 days. Encrypted backups expire after about 8 weeks.

The full details are in the privacy policy.